Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website www.creative-data-engineers.com (the "Site") and the services provided by Creative Data Engineers LLC ("Company," "we," "us," or "our").
By accessing the Site, engaging our services, or signing a contract with us, you ("Client," "you," or "your") agree to be bound by these Terms.
If you do not agree, please do not use our Site or services.
1. Who We Are
Creative Data Engineers LLC is a U.S.-registered single-member LLC, providing digital analytics data engineering, consulting, analyses, reporting and related services to clients globally, including within the European Union.
📧 Contact email: turan@creative-data-engineers.com
2. Scope of Services
We provide hands-on services in the field of digital analytics, like consulting, data engineering, analyses, reporting, workshops and other services related to data processing, data architecture, data strategy and maintenance of related software solutions.
The exact scope, deliverables, and timelines are agreed upon separately in individual contracts, proposals, or statements of work (SOWs).
3. Eligibility
By using our Site or services, you confirm that you are:
- At least 18 years old
- Authorized to enter into legally binding agreements
- Using our services for business purposes only
4. Client Responsibilities
To ensure smooth project execution, you agree to:
- Provide accurate and complete information needed for us to deliver services
- Respond to requests and approvals in a timely manner
- Ensure you have the necessary rights to share any data, materials, or software
- Comply with all applicable laws and regulations, including data protection laws
5. Fees and Payment Terms
- Fees are defined in the relevant proposal, offer, or contract.
- Unless otherwise stated, all amounts are exclusive of taxes, which are the Client's responsibility.
- Payments are processed securely via Stripe or bank transfer.
- Invoices are payable within 14 days of the invoice date unless otherwise agreed.
- Late payments may incur statutory interest and collection costs.
6. Data Protection & GDPR Compliance
For European clients, we process personal data in compliance with the General Data Protection Regulation (GDPR).
- We act as a data processor when handling your customer data and as a data controller for our own business data.
- A Data Processing Agreement (DPA) may be signed separately if required.
- We use secure third-party providers such as Stripe. See our Privacy Policy for more details.
7. Intellectual Property Rights
Unless otherwise agreed in writing:
- Client-owned data: All data, trademarks, and intellectual property provided by you remain yours.
- Deliverables: Upon full payment, you receive a non-exclusive, worldwide license to use deliverables created for you.
- Company IP: Any pre-existing code, frameworks, methodologies, templates, and tools remain our sole property.
8. Confidentiality
Both parties agree to:
- Keep all non-public information shared during the project strictly confidential
- Not disclose confidential information to third parties without prior consent
- Take reasonable steps to protect each other's confidential data
Confidentiality obligations survive termination of the agreement.
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruptions.
- Our total liability for any claim arising from these Terms or related services is limited to the total amount paid by you for the relevant services.
10. Warranties & Disclaimers
We provide services "as is" and "as available."
We make no guarantees that:
- Our deliverables will meet your specific business objectives
- The Site will be error-free or continuously available
- Third-party integrations (e.g. Google, Lookerstudio) will remain operational indefinitely
11. Third-Party Tools and Services
Our Site and services may integrate with third-party tools, including:
- Stripe (payment processing)
We are not responsible for any third-party tools, services, or data handling practices. Please review their respective privacy policies.
12. Termination
Either party may terminate the agreement:
- With written notice if the other party breaches material obligations and fails to cure within 14 days
- Immediately if continuing the agreement would violate applicable laws or regulations
Upon termination, outstanding invoices become immediately due.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of New Mexico, USA.
However, where required by GDPR or other applicable EU consumer protection laws, local mandatory regulations may also apply.
For disputes, we aim to resolve issues amicably first. If unresolved, disputes shall be submitted to the competent courts of the LLC's registered jurisdiction, unless otherwise required by mandatory local law.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, legal obligations, or industry practices.
Any updates will be posted on this page with an updated "Effective Date."
15. Contact
If you have any questions about these Terms, please contact us:
📧 Email: turan@creative-data-engineers.com